1. Who we are

The website https://silvuy.dev is operated by Silvyu Dev Solutions SRL, with the registered office to be available after completion of the registration with the Romanian Trade Register. Company identification details will be updated as soon as the registration process is finalized.

Contact email: contact@silvuy.dev
Main activity: business automation services, software development, and custom digital solutions.

2. What personal data we collect

2.1. Data collected via contact or booking forms

We may collect the following types of data when you contact us or schedule a call:

• Full name
• Email address
• Phone number (optional)
• Details about your project or request
• Company name (optional)

2.2. Automatically collected data (cookies & analytics)

When accessing the website, certain technical information may be collected automatically, such as:

• IP address
• Browser type and version
• Pages visited and session duration
• Device information (type, operating system, etc.)
• Data collected through services such as Google Analytics and Google Ads (eg events, conversions, landing pages)

3. Purposes of data processing

Your personal data is processed exclusively for the following purposes:

• To respond to requests submitted via forms, email, or phone;
• To provide consulting, business automation services, web development, and software solutions;
• To prepare and send offers, contracts, invoices, and other commercial documents;
• To improve website performance and security;
• For online marketing activities (eg Google Ads, remarketing), where consent is required.

4. Legal basis for data processing (GDPR)

The processing of your personal data is based on one or more of the following legal grounds:

• Art. 6(1)(b) GDPR – performance of a contract or pre contractual steps;
• Art. 6(1)(a) GDPR – consent, for cookies or marketing communications;
• Art. 6(1)(f) GDPR – legitimate interest, for website security and service improvement.

5. How long we keep your data

• Data submitted via forms or email is usually kept for up to 24 months from the last relevant interaction.
• Accounting and fiscal data is stored according to legal requirements, usually at least 5 years.
• Cookies are stored between 1 day and 24 months, depending on type.

6. Sharing data with third parties

We do not sell or rent your personal data. Data may be shared only with trusted providers when necessary:

• Google (Analytics, Ads);
• Cal.com or similar scheduling platforms;
• Hosting and email service providers;
• Accounting or invoicing services.

7. Your rights (GDPR)

• Right of access;
• Right to rectification;
• Right to erasure;
• Right to restriction;
• Right to data portability;
• Right to object;
• Right to withdraw consent.

Contact: support@silvuy.dev

8. Data security

• Secure connections (SSL);
• Secure servers;
• Regular backups;
• Restricted access to data.

9. Cookies and tracking

You can accept or reject certain cookie categories when first accessing the website.

10. International data transfers

Some providers may process data outside the EEA, using standard contractual clauses.

11. Changes to this policy

This Privacy Policy may be updated at any time. The current version will be published on this page.

12. Contact

Silvyu Dev Solutions SRL
Email: support@silvuy.dev
Website: https://silvuy.dev